FAQ

Frequently Asked Questions (FAQ)

1. Ordering & Payment

Q: How do I place an order?
A: Add your desired items to the cart, proceed to checkout, and follow the instructions to complete your purchase.

Q: What payment methods do you accept?
A: We accept cash on delivery 

Q: Can I change or cancel my order after placing it?
A: Orders can be modified or canceled within 24 hours. Contact our support team immediately.

2. Shipping & Delivery

Q: How long does shipping take?
A: Standard shipping takes 1-3 business days, 

Q: Do you offer international shipping?
A: Yes, we ship worldwide. 

Q: How can I track my order?
A: You will receive a tracking number via email once your order is shipped.

3. Returns & Refunds

Q: What is your return policy?
A: Returns are accepted within 14 days of delivery. Items must be unused and in original packaging.

Q: How do I request a refund?
A: If eligible, refunds will be processed within 5-7 business days after we receive the returned item.

Q: Do you offer exchanges?
A: Yes, defective or incorrect items can be exchanged at no extra cost.

4. Customer Support

Q: How can I contact customer support?
A: Reach us via email at 

Q: What are your support hours?
A: Monday to Friday, 9 AM - 6 PM (local time).

5. Products & Warranty

Q: Are your products covered by a warranty?
A: Yes, most products have a manufacturer’s warranty. Check product descriptions for details.

Q: How do I check product availability?
A: Our website displays real-time stock updates. You can also sign up for restock alerts.

6. Promotions & Discounts

Q: Do you offer discounts or promo codes?
A: Yes! Subscribe to our newsletter and follow us on social media for exclusive deals.

Q: Can I use multiple promo codes on one order?
A: No, only one promo code can be applied per order.

For further inquiries, feel free to contact our support team!